If you are a rights holder and are concerned that you have found material on the Digital Heritage Lab which you have not given permission to be published, or which is not covered by a limitation or exception in national law, please contact us in writing stating the following:

• Your contact details
• Full details of the material (its URL and Catalogue Reference where available) and when you found it
• Proof that you are the rights holder and a statement that, under penalty of perjury, you are the rights holder or are an authorised representative

Once we receive your request, the Takedown Procedure is as follows: 

1. We will acknowledge your complaint by email or letter within 10 days of receipt.
2. We will make an initial assessment of the validity of the complaint, considering the material’s copyright status and verifying your identity as the copyright holder.
3. Upon receipt of a valid complaint the material will be temporarily removed from the Digital Heritage Lab pending an agreed solution, and will remain unavailable until a time when a resolution has been reached. It will still be available to be consulted physically if it was not closed-access.
4. We will aim to resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:
• The material is replaced on the website unchanged.
• The material is replaced on the website with changes.
• The material is permanently removed from the website.

We can be contacted in writing:

• By email: scastaff@liverpool.ac.uk. Please include the subject line ‘Digital Heritage Lab – Takedown request’
• By post: Special Collections and Archives, Sydney Jones Library, University of Liverpool, PO BOX 123, Liverpool, L69 3DA